Harcourts undertakes to deliver an exceptional level of service in the following five ways.
Written Marketing Plan
Following initial consultation and property inspection, we will present a
comprehensive marketing strategy specifically tailored for you, your property and
the current market conditions. A fully-detailed marketing action plan calendar
will be prepared which clearly identifies where and when all scheduled promotional
activities and regular client contact will take place. Because we believe that
our relationship is a partnership, your input is invaluable at this key stage.
Weekly Written Marketing Report
This is an important tool for assessing market reaction to your property and
also to identify those prospective buyers who are showing most interest. Based
on this regular information, we will make on-going recommendations which will
maximise the effectiveness of our targeted marketing efforts.
21 Day Marketing Review Meeting
It is during the initial few weeks after your property is first introduced to the
market and has gained a high profile and maximum level of interest that it is
most valuable to review the marketing progress to date. A frank and open
discussion between client and consultant can often identify new opportunities
and strategies which can build upon the original marketing plan.
Post Inspection Feedback
Following each visit by an individual potential buyer and, of course, immediately
after all inspections, we will keep you completely up to date on how your
property was perceived, pertinent comments, price-relevant issues and prospective
‘hot prospects’. Just like us, you need to know exactly what’s going on at all
All Offers Presented In Writing
Because it is your property, it is solely your decision whether to accept or decline
a specific offer. For your consideration we will formally present every offer
received in writing so that you are better able to make an informed judgement.
Obviously we are only too happy to offer advice, but we will always leave the
final choice up to you without exerting any undue influence whatsoever